Responsible Gaming

Gaming Should Be Entertainment

At Star Casino Online, we believe that gambling should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly and only with money you can afford to lose.

We are committed to providing a safe and responsible gaming environment for all our players in Australia. Gambling can be addictive, and it's important to play within your limits and seek help if needed.

Age Verification

Online gambling in Australia is strictly regulated. You must be at least 18 years of age or the legal age in your state or territory to participate in online gambling at Star Casino Online.

We verify the age and identity of all players during account registration. If you are under the legal age, you are not permitted to use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of these warning signs in yourself or someone you know, it may be time to seek help:

• Constantly thinking about gambling or planning your next gambling session
• Chasing losses by gambling more to try to recover money
• Gambling with larger amounts of money to achieve the same excitement
• Feeling anxious or irritable when trying to reduce or stop gambling
• Hiding your gambling activities or lying about how much you gamble
• Gambling to escape problems, relieve stress, or manage negative emotions
• Neglecting work, school, family, or other responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Friends and family expressing concern about your gambling habits
• Experiencing financial difficulties as a result of gambling

Self-Help Tools and Responsible Gambling Features

Star Casino Online provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose within a specified time period
• Reality Checks: Receive pop-up reminders about how long you've been playing and how much you've wagered
• Time-Out: Take a break from gambling for a period you choose (hours, days, or weeks)
• Self-Exclusion: Exclude yourself from our service for a minimum of 6 months or longer if you feel you cannot control your gambling

To access these tools, log into your account and visit the Responsible Gaming section in your account settings. Our customer support team can also assist you in setting these limits.

Support Organisations and Helplines

If you or someone you know is struggling with gambling, help is available. Please reach out to one of these organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, confidential, 24/7)
  Counselling and support services for problem gambling

International Resources

• GamCare (UK)
  Website: www.gamcare.org.uk
  Free support and counselling for problem gamblers
• GamStop (UK)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Research, education, and support resources
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

If You Need Help

If you believe your gambling has become a problem, or if someone you care about is struggling with gambling, please seek help immediately. There is no shame in asking for support.

Contact Gambling Help Online on 1800 858 858 for confidential advice and professional counselling. You can also visit their website at www.gamblinghelponline.org.au.

Remember: help is available, and recovery is possible. Take the first step today.

Star Casino Online is licensed and regulated in Australia. We are committed to providing a safe, fair, and responsible gaming environment. If you have questions about our responsible gaming policies, please contact our customer support team.